Privacy Policy

At Umang Engineering Australia, we value and respect your privacy. This Privacy Policy outlines how we manage the personal information you provide when using our website, and how we ensure its protection in compliance with relevant privacy laws.

1. Collection of Personal Information

We collect personal information that you provide directly to us when placing an order, subscribing to our newsletter, or engaging with our website. This may include, but is not limited to:

• Name
• Contact details (email, phone number, address)
• Payment information
• Account details (username, password)
• Purchase history

2. Use of Personal Information

We use the personal information we collect to:

• Process and fulfill your orders
• Communicate with you regarding your purchases and inquiries
• Improve our services and website functionality
• Send marketing and promotional material (with your consent)
• Maintain records for legal and compliance purposes

3. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site. You can manage your cookie preferences through your browser settings. However, disabling cookies may impact the functionality of certain website features.

4. Knowledge and Consent

By using our website and providing your personal information, you consent to the collection, use, and disclosure of your data as described in this Privacy Policy. If we intend to use your personal information for any purpose other than those set out in this policy, we will obtain your explicit consent beforehand.

5. Sensitive Information

We do not collect sensitive personal information, such as health data, ethnicity, or political affiliations, unless required by law. If, in exceptional circumstances, we need to collect such information, we will ensure that your explicit consent is obtained before doing so.

6. Security of Personal Information

We take the security of your personal information seriously and employ reasonable safeguards to protect it from unauthorized access, misuse, loss, or disclosure. Our security measures include encryption, firewalls, and secure payment gateways to ensure your data is protected. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure, and we cannot warrant the absolute security of any information you provide to us.

7. Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where necessary to complete a transaction (e.g., sharing with payment processors, couriers) or as required by law. Any third parties that we engage are subject to privacy obligations.

8. Access and Correction

You have the right to access and correct any personal information we hold about you. If you believe any of your information is inaccurate or incomplete, please contact us to make the necessary updates.

9. Complaints and Inquiries

If you have any questions, concerns, or complaints regarding the way we handle your personal information, please contact our privacy officer at [insert contact details]. We take all complaints seriously and will respond to your concerns promptly, aiming to resolve any issues in a timely manner.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed.